We’re hiring! Want to join our team?
We're hiring!
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We're hiring! -
Role: Customer Success Executive
Location: London (Covent Garden, UK) - including flexible working.
Type: Full-time (9am-6pm)
Salary: £24,000 - £28,000
This is your chance to join a multi-award-winning, high-growth health startup on the ground floor as a key member of the sales team, alongside the founding team.
We're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do.
(Application form at the bottom of this page)
Who are we?
“Our mission is to create a new standard for allergy care”
- Zak Marks, Co-Founder & CEO of Kitt Medical
Allergy diagnoses, anaphylaxis hospitalisations and adrenaline pen prescriptions are on the rise and the UK is inadequately managing allergies & anaphylaxis with a lack of standardised policy.
With ‘avoidable deaths’ caused by anaphylaxis appearing in the news too regularly, and a massive allergy stigma causing mental health issues for millions across the world, it’s clear that it has never been more important for us, as a society, to respond to this issue.
Our founder Zak, who lives with a severe nut allergy, originally came up with the idea for something 'just like a defibrillator, but for allergies" during his final year at university. Fast forward to early 2023, and the Anaphylaxis Kitt service was launched - offering a dependable supply of emergency adrenaline pens in wall-mounted Kitts, alongside CPD-accredited training,all-in-one subscription service.
We’ve now partnered with over 200 schools, trained 2,500+ staff members and helped provide safety & support to over 100,000 students… and in the future, our goal is for our Kitts to be every defibrillator’s next-door neighbour.
What will you be doing?
Helping to launch our Anaphylaxis Kitts in schools across the UK!
Contacting schools across multiple channels (email, phone, etc.) to build, qualify and nurture sales pipeline.
Testing and learning with new outbound strategies.
Maintaining good client relations by responding to (and dealing with) potential issues quickly and effectively.
Availability to travel to day events/conferences and exhibit Kitt to potential customers.
Getting your hands dirty. Like any true start-up, no two weeks will be the same and a general interest in mucking in and just getting the job done is crucial.
Who are we looking for?
Someone willing to work confidently and capably towards targets, who loves to take ownership and wants to grow with us.
Able to work well with a small, tight knit team, collaborating with strong communication and transparency at all times.
Previous experience working with schools or in EdTech/Healthcare is a plus but not essential.
Growth mindset - adaptable and excited by the prospect of moving fast.
We want you to bring enthusiasm and an eagerness to learn. We will give you all the training and tools that you need to succeed.
What's in it for you?
Work that you want to shout about.
Competitive salary.
25 days of holiday.
Central London membership office space with perks.
Join an awesome group of people working together to solve a problem that makes a difference.
Want to join our team?
We are passionate about learning and development and aim to maximise both your personal and career growth. You're encouraged to apply even if your experience doesn't exactly match the job description.
